Our Return policy
We do not offer refunds/exchanges due to sanitary reasons.
We inspect every product before they are shipped to our customers.
However, should something be wrong with your order due to our mistake we only offer store credit for the order.
In order to receive a store credit for your exchange the hair must be sent in the same condition as when you received it.
Since each bundle is from a distinct individual, each one has its own definite characteristics.
All bundles come in its natural black to medium light brown shades. Bundles may vary slightly however we do try our best to pair bundles with similar patterns and color shades.