At Fortune Wigs, we take pride in our premium quality products and are committed to your satisfaction. If you’re not completely satisfied with your purchase, we're here to help. Return Window You have 10 days from the date you received your item(s) to initiate a return. Condition of Returned Items: Items must be returned in the original condition, unworn and unaltered in any way, including but not limited to the removal of tags or any modifications.

Use a gentle brush, cleanse with sulfate-free shampoo, and let air dry. Avoid direct high heat and use a heat protectant when styling.

If you order an in stock item it will take 3-5 Bussiness days to receive you order. If it is not in stock you will be contacted with a timeline.

Our dedicated hair specialists are here to assist you. You can book a free consultation to try on different styles, or use our online guide to measure your head and identify styles that match your face shape and desired look.

Yes, we offer professional repair services for wigs that may have become damaged or worn over time. Contact us for an assessment and quote.

If you have doubts about the color you can submit a photo of your hair to our customer service team and we will do our best to match it for you. If you still aren't sure our lenient return policy makes exchanges simple.